Have Uncomfy Client Convo’s Confidently and Kindly

19 editable email templates to help take the ‘ick’ out of having awkward client convo’s, save yourself a bucketload of time and angst, and communicate assertively but kindly.

Let’s be real - having uncomfy client convos (aka, ‘Where’s my money, honey?!’ and ‘That’s outside the scope of our agreement, friend!’) isn’t very fun… 

BUT, they are an inevitable part of the entrepreneurial journey.

If you’re a heart-led entrepreneur who deeply values connection with her clients, knowing how to enforce boundaries in a way that still nurtures your working relationships can be challenging.

This bundle of email goodness includes 19 editable templates that will support you to communicate kindly, professionally and assertively, and grow your business.

These email templates are for the biz babe who:

• Runs a heart-centred service-based biz (Graphic Designers, Brand Designers, Web Designers, VA’s, OBM’s, Social Media Managers and the like - I’m lookin’ at you, honey!) and values having deep and kind relationships with her clients

• Spends too much time and energy drafting uncomfy client emails (and questions herself over and over again in the process!)

• Wants to learn how to assert her professional boundaries in a way that’s clear, yet very warm and kind

• Is ready to grow her business and up-level her professionalism.

These email templates will help you communicate from the heart, while staying grounded in your boundaries and worth.

“Your email templates saved me a tonne of anxiety! Your ‘ending a contract with a misaligned client’ template was so beautifully worded AND well received!” - Nicki from Seedling Digital

Inside you’ll find the following email templates, ready for you to cut, paste and personalise:

Dealing with complaints and misaligned clients

Includes templates to use when:

A client isn’t satisfied with your work (but you know you’ve done a damn good job!)

You want to end a job with a misaligned client, mid-project 

The money, honey!

Includes templates to use when:

A client is requesting additional support that’s out of a project’s scope

You want to stand firm in your pricing 

You want to follow up a late payment

You want to apply a rush fee for last minute requested work

You want to saying no to a contra or work ‘exchange’ offer

You want to follow up on a quote

You want to follow up on a contract and deposit

Let’s grow your biz!
Includes templates to use when:

You’re raising your prices baby!

You want to propose an ongoing creative collaboration

You want to invite someone to collaborate (on your podcast/IG Live/blog/etc.)

You’re want to pitch yourself as a podcast guest

You want to ask for feedback and a testimonial upon the completion of a project

You want to offer your services to a cold lead

Kind client management
Includes templates to use when:

You want to turn away a misaligned client enquiry

You want to re-establish boundaries with a client mid-project

You don’t have space in your calendar to support your dream new client enquiry (but you want them to wait for you!)

A client doesn’t send their project collateral to you on time.

Fully customisable, each email has been crafted to be clear and concise, yet infused with heart and warmth.

“I used your email scripts today! It was so nice to just be able to cut and paste your wording, and not waste too much time and energy on crafting the copy!” - Alana from Alana Jade Studio

The email template are filled with examples, instructions, and lots of room for your special youness to shine through them.

Not only save you hours of time - they’ll replace your worry and overthinking with confidence, ease and efficiency and empower you on your business journey.

Delivered straight to your inbox upon purchase, your templates will be available for you to use immediately in an easy-to-use Google Doc.

Want these in your easeful biz toolkit? Simply scroll to the top of the page and hit ‘grab your copy!’